The Chief Revenue Officer (CRO) will lead the sales/account-management, marketing and customer success teams to drive revenue growth.  This position is accountable for revenue, profitability and the brand of OPI and OPI offerings, as well as to work closely with product management and the development team to expand our product and service offering.  The position is also responsible to provide executive leadership in the development and implementation of the strategic plan, particularly around opportunities relating to growth both channel and recurring revenue.

Responsibilities:

Lead sales/account management (SAM) marketing and customer success team, to drive revenue, operating efficiencies, and profitability:

• Work with senior management and accounting staff to establish annual budgets and revenue targets, then manage the P&L.
• Develop and manage all sales goals and metrics across the SAM team, including the preparation of sales quotas, budgets, reporting.
• Integrate and align sales strategies with available talent, processes, IT systems and other areas to increase SAM force capability and success.
• Manage the activities and performance of all inside SAM personnel, including monthly meetings, training, presentations, sales tools, competitive analysis.
• Conduct analysis to manage sales performance against corporate/market objectives.
• Manage marketing, both internal hire and external resources.
• Oversee marketing communications including branding, public relations, advertising, white papers, trade shows, seminars and event collateral materials, analyst and market research management, and website design and content, either director or on an outsourced basis.
• Define and direct marketing programs for demand creation, lead generation.
• Oversee product management from a market perspective, interface with engineering for product development, product pricing and product lifecycle management.
• Oversee product marketing including product launch management, sales training presentations, sales tools competitive analysis and general sales support.
• Develop and track metrics and success criteria for all marketing programs and activities.
• Manage the C/S team, driving customer satisfaction.
• Bring C/S to profitability, by reducing churn, and recapturing/growing ARR.

Develop and implement revenue generation programs that scale to worldwide markets:

• Development, implement and manage a channel development and management program.
• Scale out the Channel Management program, including a biz/channel-dev hire.
• Develop annuity-based business/sales models and distribution/licensing agreements.
• Grow recurring revenue, such as through a HAAS (Hardware as a Service) program.
• Identify and develop new roles, such as outbound sales, to help drive revenue.
• Maximize relationships with key retail and wholesale partners.
• Business development relating to revenue generation opportunities, such as “verticals” to leverage new cloud-based technology.

Strategic planning and the Executive:

• Owning revenue, work closely with the CEO and balance of executive to develop and implement growth strategies, and manage change. This encompasses both product life-cycle management (EOL and new technology development) as well as to champion a “whole-product” strategy across the organization.
• Conduct regular analysis on pricing effectiveness and recurring trends, create actionable items, making analysis and adjustments as required.
• Implement strategic planning including corporate positioning marketing and competitive analysis, customer segment election and penetration plans, and related product positioning.
• Sitting at the executive table, actively participate in the management and direction of the organization.
• Re-evaluate go-to-market strategies, such as channel vs direct, distributed/licensing models, and product segmentation strategies to grow revenue, stability, and valuation

Be the voice of the company and lead communication strategies:

• Responsible for and implementation of corporate, internal and external customer communication strategies.
• Act as spokesperson for the company with media and analysts at industry events
  Leadership around consistent and positive messaging for internal and external customers/partners and ag industry leaders
• Be the brand champion.

Qualifications:

• Essential Skills
  • MBA
  • Bachelor’s Degree in business administration
  
  
• Knowledge & Experience
  • 10+ years of Sales & Marketing experience
  • Channel management expertise
  • Previous experience and extensive knowledge of the Ag-tech space
  • Preference given to those with experience in developing SaaS-based annuity and/or channel-based sales models
  • Strong working experience in CRM, PRM, CPQ and ERP
  • Proven sales team leadership
  
  
• Core Competencies
  • Entrepreneurial thinker – ability to take the initiative and a change manager, be a creative thinker, with longer-range vision.
  • Strong team leadership capability. Able to align individuals to achieve common goals and hold team accountable for commitments.
  • Self-starter with initiative and accountability.
  • Ability to strategize and execute.
  • Exceptional verbal and written communication skills that clearly convey information and ideas.
  • Team player, mentor, and leader, who can work up, down and across the organization.
  • Persistent, patient and a “no quit” attitude.

The Chief Technology Officer is responsible for direction, strategy, planning and execution of the company’s technology functions in order to meet the needs of the business. This position is a key member of the leadership team and is responsible to manage key vendors and customers and provide leadership and guidance in both technology and product development functions.

Responsibilities:

Manage all strategic project initiatives, product management and technology development (which include legacy) from inception to completion:

• Develop processes in project management, DevOps and systems technologies to support the company’s long term goals.
• Drive customer focused product management, design (UX/UI) and engineering processes.
• Oversee product management to map out the life cycle of all products from legacy and new product inception including both hardware and software products.
• Deliver strategic projects according to agreed project charter, timeline, deliverables and budget.
• Develop technology and product roadmaps

Provide vision and leadership that encourages growth, visibility, and teamwork between all members of the Product and Technology (internal/external) Department and Executive peers:

• Provide leadership and model the desired company culture.
• Develop and mentor leaders and potential leaders.
• Establish goals with your managers and ensure targets are met.
• Identify competence needs and develop training plans for department.
• Evaluate and determine department bench strength to ensure we have the right people on the right seat to move OPI forward according to business strategies and needs.
• Lead change management and encourage results desired

Overall responsibility for Technology P&L functions:

• Work with Accounting/Finance to establish budgets.
• Establish with the CEO, goals for Technology.
• Improve profitability through optimization of product and processes; and identify, develop and execute growth initiatives.
• Identify opportunities for grant funding.
• Proactively manage SRED to optimize refunds.

Act as the Product and Technology Representative of the Executive, with responsibility for executing Corporate strategies, EBITA, and ability to communicate up/down/sideways:

• Work closely with the CEO and balance of Executive to identify potential partners, or strategic alliances that support the growth strategies.
• Develop product vision, strategy and OKRs with executive team.
• Work closely with the CRO to align product vision with market opportunities, business models, product/market fit and OPI brand identity.
• Use product discovery techniques for problem framing (value, usability, feasibility and business viability). Validate product ideas with customers.
• Provide written and verbal reports to stakeholders on a regular and requested basis including outcome based roadmaps.
• Represent the company externally, and network with local and ag-based tech community to stay current with emerging trends.

Dev Ops / Company Systems:

• Identify information technologies, development tools and systems to continuously improve the productivity of the product and development team.
• Manage all hosted environments (OPI cloud).
• Manage product development feasibility risks.
• Manage software and hardware quality testing.
• Define and implement a CI/CD pipeline and regular release plan.
• Analyze risk management, resource allocation, project prioritization, research and recommendation of new systems and/or software.

Educational Requirements:

• A Degree in computer sciences or computer engineering, or an equivalent and comparable combination of education and experience.

Qualifications:

• 15 + years career experience demonstrating progressive technology management responsibilities.
• Preferably experience with a company or companies that utilized remote wireless (cloud) applications / technologies, international product distribution, and / or agriculture related businesses.
• Experience in developing and delivering 24:7 systems within remote wireless environments.
• Personal and professional integrity, initiative, passion for customer service and safety at all levels, and the ability to inspire and motivate others.
• Cross-functional management skill set including IT, Operations, Project Management and R&D.
• Experience in the application of analysis, critical decision making and process improvement.
• Budget management experience relevant to hardware, software and IT applications.
• Exceptional interpersonal and communication skills.
• Ability to travel up to 30% and work flexible hours.

OPIsystems leading-edge technology is helping to feed a hungry planet. All we’re missing is an outstanding Marketing Manager to leverage our brand. This is an exciting opportunity for leading the development and implementation of OPI’s marketing, social media, branding, and communication activities.

A Marketing leader who has the ability to build a company-wide a marketing strategy to further increase OPI’s tremendous growth. You will be building on top of a foundation built over OPI’s 36-year history but with startup like energy. Your leadership strengths with people and marketing tools will be applied to help build an exceptional customer experience that drives demand generation. Strategic thinking, business acumen and extensive experience in leading marketing projects are keys to success in this role. The Marketing Manager will work closely with our sales, product, and customer success teams. This position is located in Calgary.

What you will be doing:

What moves you:

• You are passionate about agriculture’s future.
• Believe that everything comes down to the customer experience.
• You are creative and inspired by opportunities to make things better.
• You love to collaborate, learn, and openly share what you know.
• You understand we live in both a traditional and digital world.
• You are data driven.
• You understand the value of strong brand reputation.

What moves you:

Education Requirements:

• Post-secondary degree (B. Comm/Marketing) or equivalent. Digital Marketing

Knowledge, Skills & Experience:

• 10 years in a marketing leadership role, with experience implementing a marketing path that is integrated across multiple business departments, with multiple stakeholders.
• ‪Agriculture background and/or agriculture sector experience is an asset.
• Experience in marketing strategy development and marketing plan development.
• Deep experience in campaign lifecycle and execution.
• Experience working with Ad Agencies.
• ‪Project management experience.
• Direct or indirect sales experience.
• Strong e-marketing/SEO/marketing automation and remarketing experience.
• Events management experience.

Competency Requirements:

• Exceptional verbal and written communication skills.
• A creative eye and a strong visual sense.
• Strong understanding of when to use traditional marketing and digital media.
• Self motivated and persistent in driving projects to completion using strong planning and communications skills.

As an experienced Ruby / Ruby on Rails back-end Software Developer you will be working directly on our cloud-based monitoring and control system application “One Blue”, helping build and maintain the product. You will have the opportunity to design, build and maintain robust and scalable software using Ruby on Rails.

Additionally, you will participate in architectural design discussions and planning sessions, solve technical problems of high scope and complexity while collaborating with your squad to solve problems ranging from scalability and performance to architecture and feature development.

Responsibilities:

Software Development:

• Develop and maintain API backend written in Ruby on Rails.
• Integrate platform with partner and 3rd party applications like Stripe, Twilio.
• Inter-component communication using Rabbit MQ, Google Protobuf, MQTT, Websockets.
• Build and maintain highly reliable data processing modules.
• Design reliable and efficient databases models and operations.
• Participates in all aspects of our agile development process including iteration planning, estimation, architecture, code and design reviews.

Automated Test Development

• Write integration tests to exercise API endpoints and verify expected results using rspec/rswag.
• Write controller tests to ensure outbound messages are correctly formed and encoded using rspec.
• Ensure test coverage benchmarks are maintained.

DevOps:

• Participate in the software build and release process using github, CircleCI, docker, kubernetes, artifactory.
• Monitor/investigate system and resource activity, error logs, and bug reports.

Technology and Subject Matter Expert:

• Relies on experience and problem-solving capability to identify and address technical challenges and trade-offs within the system.
• Promotes and demonstrates continuous learning; shares knowledge with colleagues to improve overall capabilities of the team.
• Writes clean, maintainable code with accompanying tests.
• Troubleshoots and provides timely solutions to production issues.

Qualifications and Skills:

• 3-5 years of strong proficiency and working experience using Ruby on Rails.
• A minimum of 3 years experience with service-oriented architectures, software development and the development life cycle.
• Experience working with database PostgreSQL, Redis, and more
• Expertise in a microservices architecture
• Ability to use containers and orchestration frameworks (Kubernetes, Docker etc.)
• Experience with web security authentication & authorization, OAuth JWT and Rails Doorkeeper.
• Experience working with cloud-based infrastructure such as Amazon AWS (or similar)
• Good hands-on knowledge of CI/CD tools.
• Proficiency in Git

The frontend developer is responsible for building features, functionality, and enhancements for OPI Blue, our cloud-based monitoring and control system. The developer participates in all aspects of development including design, architecture, implementation, testing, bug fixing, and deployments, and can work across our technology.

Responsibilities:

Web Application Developer:

• Identity and set action plans to work with product managers, UX designers, developers and QA to ensure we build scalable solutions with quality in mind.
• Experience with querying and consuming from a REST backend.
• Architect solutions that are scalable and optimized for re-usability.
• Identify and set action plans to improve architecture, performance and quality gaps in our products.
• Participates in all aspects of our agile development process including iteration planning, estimation, architecture, code and design reviews.

Platform Maintenance:

• Work on tools like Google Analytics, Crazy-egg and GTM to capture user interactions and traffic flow.
• Improve site performance and security by identifying components and services that do not meet SLAs.
• Responsible for implementing front end solutions involving authentication and authorization.

Testing:

• Ensure test coverage benchmarks are maintained.
• Monitor/investigate system and resource activity, error logs, and bug reports.

Technology and Subject Matter Expert:

• Relies on experience and problem-solving capability to identify and address technical challenges and trade-offs within the system.
• Promotes and demonstrates continuous learning; shares knowledge with colleagues to improve overall capabilities of the team.
• Writes clean, maintainable code with accompanying tests.
• Troubleshoots and provides timely solutions to production issues.

Qualifications:

• 3 + years of experience with React and maintaining React Components.
• Proficiency using modern responsive web development technologies and techniques, including JavaScript, TypeScript and CSS.
• Experience working with Web sockets, Highcharts, storybook.
• Experience with testing frameworks like Cypress Jest, Mocha, Enzymes, Browserstack, Sauce Lab.
• Experience working with Github/Bitbucket and build tools like webpack.
• Experience with web security authentication & authorization, including JWT and OAuth.
• Experience in developing and consuming RESTful services.
• Passion for building a rich user interactive charts and innovative user experience.
• Deep understanding of cross browser, cross device, and web speed considerations.
• Solid coding practices, including good design documentation, unit testing, peer code reviews, and a preference for agile methods.
• Working closely with the product team to plan efforts and determine what can be accomplished within our product sprints.

Nice-to-Have:

• Experience with backend development, including Ruby on Rails and working with and contributing to API’s.
• Experience working with backend databases like Postgres or similar.
• Experience in planning and building component-based design systems.
• Familiarity with IoT and interest in physical science or engineering.
• Experience working with Docker, Kubernetes and AWS cloud platform.
• Exposure to continuous integration and delivery (CI/CD)

As an integral member of the sales team, you will be responsible for a range of activities, from generating quotations, to fielding inquiries and proving general support to help achieve our overall targets. Reporting to the CRO, this position will also work closely with the Marketing and the Customer Success teams. The right candidate will have ample opportunity for professional development and growth within the organization.

Responsibilities:

Support OPI’s District Sales Managers (DSMs) on Quotes and Orders:

• Create quotations and submit orders for dealers when requested.
• Maintain strong customer relations at all times.
• Liaise with customers to gather system configuration related information for Sales Orders.
• Coordination of Purchase Orders from Order Entry through to Shipping.
• Communicate delivery plans to customers and DSMs.
• Handle issues and provide support to the District Sales Managers.
• Handle customer inquiries regarding Purchase Orders or immediate needs.
• Manage with Production, any changes to orders by the customer.
• Order/Customer problem solving.

Partner Portal Management:

• As a Partner Portal “champion”, become the working expert responsible for training internal and external users.
• As Portal administrator, control permissions, manage the Portal, and provide feedback to the development team.

Sales and Marketing Support:

• Responsible for Trade show participation details
• Travel on occasion to support the Sales Team and Partners at trade events
• Keep all sales collateral, maintain stocks and distribute materials
• Administer dealer Co-Pro program
• Respond to all inbound inquiries, translating marketing qualified leads into sales qualified leads, forwarding all opportunities to our partners, following up to support closing, and measuring lead to close conversion rates.

Education Requirements:

• 2 to 4 years’ experience in a sales or customer service role.

Qualifications:

• Proven attention to detail, accountability, and customer focus
• Demonstrate strong listening skills and ability to work in a fast-paced environment.
• Excellent communication, time management and organizational skills
• Strong proficiency in Microsoft office (Outlook, Word and Excel)
• Manage priorities efficiently and independently.
• Experience with customer management / workflow software, such as HubSpot and CRM
• Excellent proficiency in English, written and spoken (additional languages is an asset)